At MARGJAY, we aim to ensure every client is satisfied with their purchase. Please review our return terms carefully before placing your order.
1. Eligibility for Returns
- Returns must be requested within 24 hours of delivery.
- Items must be unused, unworn, in original packaging, with all tags attached.
- Proof of purchase is required.
- Items must be returned in the exact condition they were delivered.
2. Non-Returnable Items
- Personalized or custom-made products.
- Items marked as “Final Sale.”
- Items returned after 24 hours of delivery.
3. Exchanges Only (No Refunds)
- We operate a strict No Refund Policy.
- Eligible returns may be exchanged for goods of equal value only.
- No cash refunds will be issued under any circumstance.
- Exchanges are subject to inspection and approval.
- Shipping and delivery costs are non-refundable.